Refunds and Returns Policy
Returns & Refunds Policy
Effective October 27, 2026
We want you to love your space. If something isn't right, here's how returns work.
Return Window
You may return eligible items within 30 days of delivery.
Eligible Returns
To be eligible, items must be:
• Unused and uninstalled
• In original, unopened packaging
• In resalable condition
Non-Returnable Items
• Peel-and-stick tile or wallpaper that has been opened, applied, cut, or installed
• Hardware (knobs and pulls) that has been installed or shows signs of use
• Items marked Final Sale or Clearance
• Gift cards
How to Start a Return
Email [email protected] with your order number and the item(s) you'd like to return. We'll reply with return instructions. Returns sent without contacting us first may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping charges are non-refundable.
Refunds
Once we receive and inspect your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–10 business days. Your bank may take additional time to post the credit.
Damaged, Defective, or Wrong Items
If your order arrives damaged, defective, or incorrect, email us within 7 days of delivery with your order number and photos. We'll send a replacement or issue a full refund, including shipping, at no cost to you.
Exchanges
The fastest way to get a different size or design is to return the original item and place a new order.
Questions?
Email [email protected] or call (769) 969-2008.